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Associate Manager, Banking Operations buy in US, Free Classifieds Ads

The Associate Manager of Banking Operations will be responsible for the daily oversight of all daily banking operations related to SoFi Money. This role will work closely with the Banking Operations Manager to facilitate operational excellence.
This position will assist in managing the Banking Operations team members who are processing and balancing files, member inquiries, performing research, and working with external vendor/partners. In addition to the responsibilities listed below, this individual must be accountable for their actions and hold others accountable while remaining professional.
At SoFi, you'll become part of a new kind of finance company whose ambition is to help our members achieve financial independence and reach their goals. We aim to be at the center of our members' financial lives, and to help every member get their money right. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. Next we expanded our products and services across loans, wealth management, and insurance. SoFi Money?a modern take on a checking or savings account--is our newest innovation and disruption to the financial services industry. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent. And that starts with you.
Primary Responsibilities:
Assist with managing Banking Operations staff members
Performance Management
Recruiting
Termination
Daily Tasks
Become Subject Matter Expert for all SoFi Money services
ACH
Debit cards
Item Processing
Check orders
Bill Payer
Ensure timely file processing (ACH, checks, Bill Pay, etc.)
Troubleshooting
Research
Assist Operations/Communications with member questions
Ensure balanced settlements
Process re-engineering
Ensure adherence to departmental SLAs
Direct workflows between staff
Track issues with internal and external partners
Build a rapport with staff to create a positive work environment
Ensure strong/positive relationships with internal and external partners
Ensure processing complies with laws and regulations
Some travel may be necessary with ample notice provided
Minimum Qualifications and Skills:
Five (5) years of previous experience in banking operations
Demonstrate ability to lead a team
Knowledge of banking compliance trends, rules and regulations including NACHA, Reg CC, Reg D, Truth in Savings Act, etc.
Excellent organizational skills
Strong written and verbal communication skills
Analytical and problem-solving skills
Professional demeanor and excellent work habits
Sounds judgement and decision-making skills
Interpersonal skills/ Ability to establish peer relationships
Some evenings and weekends will be required
Benefits:
Employer paid lunch program, a fully stocked kitchen, and subsidized gym membership.
Competitive salary packages and bonuses.
A flexible vacation policy allows you to truly relax and reboot.
Comprehensive health, vision, dental, and life insurance as well as disability benefits.
100% of health, vision, and dental premiums paid by SoFI for employees and their dependents.
401(k) and education on retirement planning.
Tuition reimbursement on approved programs, up to $5,250 a year.
Monthly contribution to help you pay off your student loans.
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